All in Skills Building

Capability, Affability, Contribution

I was asked which team is my favorite to work with in an interview recently, but I find that this is less about people than it is about context. The best teams work in a space of empathy and possibility. They actively give credit, they actively take blame, and they do not punish one another because they recognize the value of understanding over the value of absolutes and correctness.

These little details can kill even the best of ideas and the best of talent.

The Pleasure/Happiness Gap

Pleasure is short-term, addictive and selfish. It's taken, not given. It works on dopamine.

Happiness is long-term, additive and generous. It's giving, not taking. It works on serotonin.

Both are cultural constructs. Both respond not only to direct, physical inputs (chemicals, illness) but more and more, to cultural ones, to the noise of comparisons and narratives.

A hello from Sonoma

Jessica Higgins is Chief Operating Officer of Gapingvoid Culture Design Group, a team of inspired individuals based in Miami, Florida, with clients worldwide, including Microsoft, Zappos, Roche, L'Oreal and many others. The team deliberately designs corporate cultures that help people connect emotionally to their organization's most important outcomes. For more information, visit gapingvoid.com or contact culture@gapingvoid.com.