All in Culture Consulting

A hello from Sonoma

Jessica Higgins is Chief Operating Officer of Gapingvoid Culture Design Group, a team of inspired individuals based in Miami, Florida, with clients worldwide, including Microsoft, Zappos, Roche, L'Oreal and many others. The team deliberately designs corporate cultures that help people connect emotionally to their organization's most important outcomes. For more information, visit gapingvoid.com or contact culture@gapingvoid.com.

Human Measurements Must Consider Complexity Theory

Your DNA is virtually identical to that of the hordes that accompanied Ghengis Khan, as well as most Cro-Magnon cavemen--pass one on the street and you wouldn't be able to tell that he's different from you. The reason you don't act the way they did is completely the result of culture, not genes.

Today is: knowing what you're talking about.

Glibness is a disease that's particularly virulent in Silicon Valley, politics, entertainment and the executive suite. Someone has an insight (or gets lucky) and then amasses power. Surrounded by more than they're willing to understand, they substitute the glib statement, the smirk, the cutting remark. They turn everything into a status-fueled professional wrestling match.